Track Your Order
Enter your tracking number below to get real-time updates on your shipment.
Your tracking number is in your shipping confirmation email — it looks like: 1Z999AA10123456784
Estimated Delivery Times
| Region | Estimated Time |
|---|---|
| United States | 8 - 12 business days |
| Canada | 8 - 12 business days |
| Europe | 7 - 14 business days |
| Rest of World | 10 - 21 business days |
* Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Frequently Asked Questions
Where do I find my tracking number?
Your tracking number is sent to your email once your order has shipped. Search for an email with the subject Your order is on its way from us.
My tracking is not updating - what should I do?
It can take 24-48 hours for tracking to activate after your order ships. If it still shows no updates after 3 days, please contact us.
My package says delivered but I have not received it.
Check with neighbors or your building mailroom first. If it is still missing after 2 business days, reach out to us and we will investigate.
Can I change my delivery address after ordering?
We can only update addresses before the order ships. Contact us as soon as possible and we will do our best to help.
Still need help?
Our support team is happy to assist you with any order or shipping questions.
Contact Support